This is what good tech support looks like
Those who are following me on Twitter (and if you don’t, please do, it takes 3 seconds, so do it) have probably noticed (speaking of which, are you following me already?) I had a little issue with Seesmic recently that rendered the client nearly unusable.
Of course I’m not happy I had the issue, but it’s awesome to see a company that has a Twitter account just for asking them questions, giving feedback and reporting problems and they seem to reply every time. It’s a breath of fresh air considering how usually in order to get your issue fixed you need to talk to about 5 people in India and pay a fee afterwards.
So yeah, everyone check out Seesmic.
